Return & Refund Policy

At Bye Bye Calories BBQ Stall, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Certain items may not be eligible for return due to hygiene, customization, or other restrictions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If approved, your refund will be issued to the original payment method used for the purchase.

Please allow several business days for the refund to appear on your account, depending on your financial institution.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include your order number and photos of the issue so we can assist you promptly.

Return Shipping

Return shipping costs may be the responsibility of the customer unless the return is due to our error or a defective product.

Contact Us

Email: contact@byebyecaloriesbbqstall.shop
Phone: +1 (510) 470-7894